Privacy policy

Who to contact

Ram Srinivasan Advisory, Cyprus Oaks, Puliyakulam Road, Coimbatore 641037, India. Email connect@ramsme.com.

Information collected

The contact form collects your name, email, company, decision area, message and acknowledgement of this policy. Email exchanges may contain additional information you choose to provide. Hosting systems may record IP addresses, requested URLs, browser information and timestamps for security and operation.

How it is used

Information is used to respond to enquiries, assess service fit, arrange and deliver engagements, administer the business and meet applicable obligations. Do not submit sensitive documents through the initial form.

Form delivery and spam protection

Enquiries are delivered through the hosting mail system. A short-lived hashed IP record limits repeated submissions. The form does not use third-party CAPTCHA. Its contents are marked for masking in Microsoft Clarity.

Service providers and confidentiality

Hosting and email providers process information to operate the website and communications. Microsoft processes website interaction data through Clarity. Engagement information is treated confidentially and used for professional purposes associated with the engagement. Provider infrastructure may process information in other countries.

Retention and security

Information is retained only as needed for enquiry handling, business, engagement and legal purposes. Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed secure.

Your requests

Contact us to request access, correction or deletion of personal information, or to raise a privacy concern. Requests are handled subject to applicable obligations and legitimate retention requirements.

Analytics and cookies

We use Microsoft Clarity to understand how visitors use the website through interaction analytics, heatmaps and session recordings. Clarity may process page visits, clicks, scrolling, device and browser information, and online identifiers. This helps us identify usability problems and improve the website. Contact-form contents are marked for masking; they are not deliberately passed as custom analytics data. Clarity may use first-party and third-party cookies depending on consent signals, project settings and browser controls. Microsoft processes data under its Privacy Statement. See our Cookie Policy for details.